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Posted July 7, 2016: by Bill Sardi
According to one source, online sales of dietary supplements now represents 15.5% of overall sales and is a fast growing channel. [McKinsey Marketing] But that may not be for long. Consider these recent events privately reported to me.
A dietary supplement company that had been doing business for over a decade online was in the middle of a December 2015 year-end sale when it ran out of product. With the consent of consumers who wanted year-end pricing, orders were taken but not processed and a promise to ship in mid January 2016 was offered.
Three weeks went by before the company could resume shipping. When they did, the huge jump in sales volume to make up for back orders caught the eye of a bank merchant account auditor. The merchant account service that processes all the online orders for this business called the company in question and wanted to know why the company was suddenly selling so much product.
The bank, one of the biggest in the world, thought something fraudulent was going on and gave the vitamin company 10 days to find another merchant account before they would pull the plug. The dietary supplement company appealed but the bank merchant account service said they had reviewed the company’s website and found unsubstantiated advertising claims but refused to identify them. Their decision was final. The company had been in good standing for over a decade and had never received a correction letter from the FDA or FTC.
In another case a dietary supplement company was under re-organization due to a divorce in a family-owned business. The company had been in business since 1985. The supplement company applied for a new bank merchant account and its application was denied. The reason: another website associated with the site under review made unsubstantiated advertising claims, they said.
That amounted to wording about a product that had “anti-aging” properties. “Anti-aging” is wording that now out of bounds for supplement companies.
So, will FDA and the Department of Justice crack down on MIT’s Elysium Health with its newly unveiled niacin-like anti-aging pill? An article in MIT’s Technology Review says Elysium “hopes to elude the U.S. Food & Drug Administration” by marketing its product (trade name Basis) as a dietary supplement rather than a drug. MIT researchers say the claim their pill has anti-aging effects “is nearly impossible to prove” because life-long studies would be required to provide conclusive evidence. [MIT Technology Review 2015]
What is happening here is part of the Department of Justice’s clamp down on dietary supplement companies that do business online. Cloaked as a consumer protection plan, in reality the online supplement industry is being dismantled one vendor at a time. New online supplement companies are scrambling to find merchant account services that will accept their business.
The impetus for the crackdown on supplement companies stems from action taken against USP Labs of Dallas, Texas, that marketed a stimulant called DMAA (dimethyllamylamine), said to be a bit more powerful than ephedra, a banned stimulant in weight loss formulas, but less toxic than amphetamine. Reports of liver failure and even a few deaths were reported.
After the FDA sent warning letters to USP Labs in 2012 and 2013 about its DMAA-containing supplements, USP Labs ultimately agreed to destroy $8 million of DMAA dietary supplements.
DMAA was synthetically made and marketed in 1944 by Eli Lilly as a nasal decongestant. DMAA was said to be an extract from geranium oil, which qualified it as a dietary ingredient. But this was found to be a falsehood (or was it?). The deception, said the Department of Justice, was that DMAA was synthetic when it was portrayed as a natural product.
Reports of liver toxicity from one physician in Hawaii started the DMAA investigation by health authorities. There was so much DMAA being sold at the time it would be implausible to think only one physician would report cases of hepatitis from one brand among over 200 sports supplements that featured it as an ingredient.
While there have been other sporadic reports of deaths and liver toxicity associated with Oxy Elite Pro by USP Labs and Jack3d by SK Labs, the companies sanctioned by the Department of Justice, most of the time DMAA products were used with other stimulants like caffeine and there is no telling whether users who died or experienced side effects (fast heart rate, nausea and vomiting) had overdosed or not.
Users of performance-heightening dietary supplements in their quest to perform better and better may think more is better. It would be unfair to blame overdosed drugs or dietary supplements for side effects that induced by intentional overdosing. But this appears to be the case.
Attorneys began advertising for users of Oxy Elite and Jack3d to register with them for financial claims that could be awarded in future class action lawsuits.
This resembles what happened with ephedra, the herbal weight-loss supplement that was overdosed by crash dieters. Deaths and liver toxicity was reported in 2003-2004. Ephedra was banned in dietary supplements. Consumers of ephedra products lined up to get in the collection line for the class action awards. But for the most part, the customers experiencing side effects were overdosing or using ephedra with other stimulants.
In a continued effort to pillory dietary supplements, a figure of 20,000 annual emergency room visits by users of dietary supplements is now being widely distributed in news reports. [New York Times Oct 14, 2015] But to dig a bit deeper into the figure, more than a quarter of these emergency room visits were by young people age 20-34 who were using them for weight loss or energy enhancement (and many overdosing).
About a third of these E.R. visits were by people age 65 and older that reported problems like choking on the pills. An older person who chokes and then aspirates (vomits) into their lungs and dies would be counted as a dietary supplement related death. But there may be nothing wrong with the product.
Another mischaracterization is the way news organizations recently reported on the number of dietary supplement manufacturers that failed FDA inspections.
A report said the FDA inspects ~500 firms annually out of an estimated 13,000 manufacturing facilities in the U.S. Sixty-three (63) of these 500 companies were re-inspected by the FDA with 32 of them having been the subject of “official action.” Fourteen (14) of the 32 re-inspected companies were cited by the FDA for failing to verify the identity of an ingredient in their products. That figure eventually dropped to just 7 in 2015.
To summarize, just 2.8% of inspected companies failed to properly identify an ingredient in their product and that problem dropped to 1.4%. [Natural Products Insider June 20, 2016]
There simply isn’t sufficient evidence of an industry-wide problem that requires a crackdown by so many law enforcement agencies such as the U.S. Postal Service, the Department of Defense, the U.S. Anti-Doping Agency, along with the Department of Justice, that cracked down on USP Labs in unison. One government agent said:
“This serves as a wake-up call to the supplement industry. The unmistakable message is that the Department of Justice and its federal partners will be vigilant when it comes to the health and safety of the American public.” (SEM Forum Blog]
You mean crash dieters and members of the military participating in military drills that overdosed on dietary supplements?
The USP Labs fiasco resulted in the U.S. military banning all DMAA-containing supplement from all military exchanges worldwide. [Archives Internal Medicine 2012]
The witch hunt against dietary supplement manufacturers resulted in U.S. Attorney General Loretta Lynch issuing a recorded message highlighting the Department of Justice’s “work against fraudulent, deceptive or unsafe dietary supplements.” [Department of Justice]
AG Lynch says: “Unlike pharmaceutical drugs, the Food & Drug Administration does not test dietary supplements prior to their introduction to the market.” The fact is, the FDA doesn’t test any substance, drug or supplement, before market approval. Drug companies conduct their own trials and just send reports to the FDA. So the highest-ranking legal officer in the country doesn’t understand what dietary supplement manufacturers must do to keep their products on the market.
In another overkill, a U.S. Senator announced legislation that would require dietary supplements sold on military bases to first undergo independent 3rd party verification of quality standards. However, the Senator withdrew his proposed amendment when it was realized current law already does that.
Then on November 17, 2015 an article in Fortune Magazine said: “The Department of Defense even considers dangerous supplements a threat to the readiness of the U.S. military given how far-reaching items like protein powders and weight-loss supplements have become.” [Fortune Nov 17, 2015] Really? More than half of the U.S. military takes dietary supplements.
There is more evidence of a pincers movement against the dietary supplement industry. Six former FDA commissioners met in Aspen, Colorado to outline the shortcomings of the agency that morphed into an event staged to demonize dietary supplements. [The Atlantic June 26, 2016] The anti-supplement sentiment is prevalent in news reports while consumers have yet to abandon their use.
On November 4, 2015 two writers for Forbes.com penned an article entitled: “Death by Dietary Supplement.” The article cited that Lamar Odom, former NBA star and TV reality show participant, was found unresponsive at a Nevada brothel and became “very close to becoming yet another statistic in the body count racked up by ‘herbal supplements’.” [Forbes.com Nov 4, 2015]
The Council For Responsible Nutrition, an industry trade association, wants to create some distance from bad players in their industry and is creating a product registry to “take their industry back from the lawbreakers, from the renegades, from the companies that spurn regulation,” said a CRN spokesperson. CRN has announced a condition of membership would be for manufacturers to submit supplement product labels to the Office of Dietary Supplements Label Database. [Nutritional Outlook April 13, 2016]
Reeling backwards on defense, the supplement industry released a report on June 9, 2016 stating it contributes $122 billion to the U.S. economy. [Nutritional Outlook June 9, 2016]
All these events follow the unprecedented action by the New York State Attorney General’s office into the contents and labeling of dietary supplements sold at Walgreen’s, Walmart, GNC and Target stores. The NY State attorney general used a new barcode method of testing that is not considered a standard in the industry. Thirteen States Attorneys General then joined New York. [Health Affairs Blog Feb 24, 2016]
But wait, a wrongful death lawsuit filed against USP Labs and General Nutrition Corp. (GNC store chain) was dismissed by a judge because expert witnesses on behalf of the plaintiff failed to base their opinion on any study that reliably tested whether DMAA can cause side effects and failed to use scientific methods.
An online commenter said: “So far we have seen seven peer reviewed studies that were published outlining the safety of DMAA, showing it was no worse than two cups of coffee on cardiac function. A study performed by the Department of Defense showed an excessively low risk for causing harm and even stating ‘evidence does not establish that DMAA containing products are causally associated with adverse events’.” [Natural Products Insider Jan 29, 2016]
When researchers took 50 young healthy men and gave them DMAA and/or caffeine for 12 weeks there were no statistically significant changes in blood pressure, blood count, respiratory rate or heart rate or rhythm. [Human Experimental Toxicology 2013]
In early 2015 FDA issued another “public notification” that USP Labs Oxy Elite Pro product contained fluoxetine (Prozac) and should not be used by consumers. But USP Labs countered that the product tested by FDA was counterfeit and its lot numbers didn’t match any used by the company. USP Labs said the Prozac-laced product was most likely marketed by a Brazilian website. [Raps.org March 2, 2015; Buzzfeed.com Feb 28, 2015] Was USP Labs telling the truth?
There’s more. A letter published in a major medical journal rebuts many of the warnings issued about DMAA by long-time dietary supplement antagonist Pieter A Cohen of Harvard Medical School.
Even though a synthetic version was used by USP Labs and marketed as “natural,” investigators note that natural DMAA has in fact been documented in the germanium plant. Many health authorities mistakenly maintain DMAA is not a dietary ingredient and is solely synthetic.
Pieter Cohen cited six DMAA studies but failed to note that blood pressure was only elevated by 15% in one study and not in any of the others. Furthermore none of the side effects reported in individual published case reports were noted in the remaining 5 studies.
This strongly suggests that mortal or morbid side effects associated with DMAA occur among rogue users who may intentionally overdose or combine other molecules to maximize DMAA’s effect. When dose is controlled, such as in a study, few side effects materialize.
These reviewers say the demand by Dr. Cohen to recall all DMAA products “is not based on data analyses using sound principles of risk assessment.” [Journal Internal Medicine 2013]
For the record, over-use of acetaminophen (Tylenol), an FDA-approved drug, is the leading cause of liver failure in the U.S. and accounts for more than 100,000 calls to poison control centers, 60,000 emergency room visits and hundreds of deaths each year. The product is allowed to remain on the market with printed warnings on the label. Acetaminophen is also found in many over-the-counter prescription and non-prescription medications (Nyquil). [Drug Watch] The antidote to acetaminophen poisoning is a dietary supplement (N-acetyl cysteine). [Journal Clinical Investigation]
There surely is a witch hunt going on. Major health freedom groups haven’t weighed in on the issue yet.
Scott Tips, president of the National Health Federation (NHF) whose organization has taken a leadership role at international CODEX meeting to oppose the watering down of vitamin supplements, says this is by far the greatest threat to the dietary supplement industry since the passage of the Dietary Supplement Education & Health Act of 1994.
His organization says dietary supplements are safer than table salt, tap water and aspirin and asks if “death by dietary supplement” were true, just where are the dead bodies, hiding underneath the floor boards of dietary supplement shops?
NHF says existing safeguards already exist and legal liability serves enough to keep supplement makers compliant.
NHF advocates a rule that all dietary supplement executives read Title 21 of the Food Drug Act that deals with dietary supplement Good Manufacturing Practices and FTC advertising guidelines and sign an affidavit they read those regulations, which would make them personally liable for product liability claims. He says it is too easy for startup companies to go into the supplement business without first understanding the rules.
Tips says there is no bigger issue than dietary supplements, not even the right to bear arms. He cites the fact there were more letters received in Congress about blocking the effort to classify dietary supplements as drugs in 1994.
Maybe Donald Trump would be a more favorable Presidential candidate, as he would be the only President who once owned a dietary supplement company. The dietary supplement industry might need a regime change to survive. ####